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Faqs

Frequent Asked Questions

What products are available on this platform?

Our online pharmacy offers a variety of drugs, like anti-anxiety pills, sedatives, opioid medicines, etc. Our store deals in both generic and branded drugs read our Faqs and get full information about it.

We are a genuine and reliable online pharmacy, and each of our medicines has been approved by the Food and Drug Administration.

How do place an order or purchase medicine easily?

It is effortless to place an order at our online medical store, just like regular everyday shopping. To get your desired medicine from our site,  just do this:.

Firstly, go to our website online and choose the medicine you desire to buy. Secondly, add the required product to the cart. If you wish to purchase more than one product.

Next, you may be asked to register your account or go further without an account. Lastly, select a suitable payment method, and your order is done.

What do you mean by generic medicines?

There is not much difference between a branded drug and a generic drug. They are almost similar in effects, method of administration, power, interactions, and even in cases of side effects. A generic drug is only a word for medicines for sale on the market without chemical combinations or publicity.

Why does the product’s image on your website look so different from the actual one?

We make every effort to ensure that the images of the medications accurately reflect the real products. There are instances where the medication you receive may not look exactly like the pictures; they are merely representations.

Is your site a government-approved pharmacy?

Yes, it is a “PTCB”-certified online drug pharmacy that follows all mandatory guidelines from the FDA.

What if the medicine I need is not at your store?

Our online store has a vast stock of all kinds of medicines. But if a product is not available or you cannot find it in the product category column, you may write a letter to us. Mail us about the medicine you need, and we will try to make it available to you as soon as possible.

Are there any extra or hidden fees except for the price of medicines?

No! There are no hidden or extra charges on any items on sale on our website.

What should I do if I receive damaged or defective packaging?

Our courier partners always try their best to provide you with secure and on-time delivery of your medicine. But if you receive a damaged or incorrect product delivery, you may contact our customer support staff and claim a return or refund of the money paid.

What information do I need to provide to place an order?

To place an order with us, the customer needs to submit the following information:

  • Personal details like the patient’s name, email ID, contact number, etc.
  • Billing and shipping information
  • Payment method information

How do I contact you?

Patients can contact us by sending emails, phone calls, and using other social media platforms. They may share their issues with our customer support staff and give their feedback.